Transportation

If you are new to the division please call the transportation department at the Division office at 780-459-7711 and we can assist you with the process.

Please use these instructions to create a subscription within our Parent Portal.  Please remember to add your children and contact phone numbers to ensure you receive text notifications for delays and cancelations. 

If you choose not to add phone numbers for text notifications the system will send emails as a default to inform you of any delays and cancelations.

Notifying the driver or not riding the bus does not constitute cancellation of busing.

Please use the form in the Parent Portal labelled "Bus Cancellation." Return your child's bus pass to the school office to complete the process. Please note cancellations cannot be completed verbally, all cancellations must be in writing to the Division transportation department using the Parent Portal forms.

If you cancel prior to the first day of school and have paid your busing fees, you will receive a full refund. Cancellations after the first day of school will receive a refund for full months remaining in the school year. There will be no refunds or reduction in fees assigned after January 31 of the current school year.

If you have received multiple notifications for a single bus route please use the following:

1. The last text/email message is the current delay to the route.  

2. Please send your child out to the bus stop 5 minutes prior to the delayed timing provided.

Please note that at no time would the delay be an addition of all notification sent.  It is only the time given on the last messaging you have received.

No, unfortunately the cost to deliver bus operations requires the division to pay contractors for the entire school year and all costs associated with transportation operations continue to remain unchanged. This is also true through the pandemic when school instruction moved online this past year on several occasions. At the same time, bus operations were active for those students who did require in person instruction.  School divisions were directed by the government to compensate contractors for all routes and all educational days on the division calendar at their normal rate(s). Costs to deliver transportation services remain unchanged.

The Parent Portal allows access to the following forms:

Bus Application

Bus Cancellation

Bus Pass Replacement

Stop change request

Address change

Route Concern

Division adopts new bus safety technology

The Division is pleased to announce that we will be enhancing the safety of our transportation services.

This includes installing by September 2021 interior cameras on all buses that service our schools. 

In addition, stop-arm cameras and predictive stop-arm systems have already been installed on buses that service our rural communities. This will include areas where local bylaws allow the use of stop arms and 8-way red light flashing systems. 

Additional Information on Predictive Stop Arm Systems

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